BOEN UK LTD guarantees its Boen flooring system in respect of faulty materials and workmanship from normal use within 25 years from date of installation.  The Company also guarantees that the product will comply with its technical specification at the time of delivery and that Boen flooring has sufficient strength and durability to sustain normal loads and traffic for a period of 25 years from the date of installation.

 

In the event that the Boen flooring system proves defective in materials or workmanship, the Company shall, without expense to the customer, repair such defects that existed at the date of delivery or that arouse during the period of the guarantee.  Such rectification shall be made by repairing the existing flooring or by the supply of new materials to the same or similar specification as the original at the discretion of the company.

 

 

Conditions of Guarantee:-

 

1. Installation of the floor must have been carried out by trained fitters in accordance with the manufacturer’s recommendations, which are available upon request.

2. The floor must have been maintained in accordance with the manufacturers instructions.

3. This guarantee does not apply to the wear ability of the surface finish.  The durability of which will depend on factors beyond the control or knowledge of the manufacturer.

4. Damages arising as a result of other building defects, particularly in the sub-floor, walls, heating, ventilation systems and extraordinary atmospheric conditions are not covered by this guarantee.

5. Protective mats or pads must be used underneath furniture feet or wheels.

6. In the event that the flooring proves defective, the liability of the Company under this guarantee shall be limited to the value of the original materials supplied.  This guarantee does not cover the cost of any intervention into any other part of the building in which the floor has been installed.

7. All claims under this guarantee must be made, in writing within thirty days of the defect becoming apparent.  It is the responsibility of the claimant to ensure no further damage is permitted to occur to the floor after notification of the defect and before rectification.  Failure to protect the original floor from further damage or deterioration may nullify any claim arising under this guarantee.

 

This guarantee does not exclude the Companies responsibilities and liabilities under Common or Statutory Law.